Zaplox helps hotels create an excellent guest experience
Zaplox Management Team
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What is Zaplox?
Zaplox operates globally, offering the hospitality industry a turnkey platform, including an app for managing the guest experience, based on a secure and efficient mobile key system. The proprietary Zaplox solution provides hotels with a complete mobile guest journey that includes customized branding and promotional offers presented at the appropriate time and location, in order to maximize both guest satisfaction and revenue. The Zaplox solution works on all major smartphone platforms, supports all major hotel door locks and hotel systems, and can replace or coexist with all current keycard technologies. Zaplox was founded in 2010 at IDEON Science Park in Lund, Sweden, and the solution has been installed and in commercial use since 2011.With operations in Europe and North America, Zaplox offers flexible, customer-oriented support.
Why should I use Zaplox mobile key services?
Zaplox for the user: offering a level of convenience and communication that is increasingly demanded by today’s tech savvy guests. Zaplox also serves as a more cost effective and user friendly way for a hotel or holiday dwelling to distribute keys. Instead of wasting both resources and guest time with front desk queues, Zaplox-equipped properties can send digital key information straight to personal smartphones, ensuring minimal disruption to the guest experience and maximizing satisfaction. With digital keys as an option, hoteliers can also look forward to savings thanks to less plastic keycards needing to be issued or replaced.
Does Zaplox mobile key services work on all smartphones?
Yes, our solutions are compatible with all major smartphones, SIM cards and telecom service providers.
In which countries is Zaplox available?
As a Swedish company, with offices in Europe and North America, our first customers have been enterprises in the Nordic and European region. However, with strategic partnerships that now span the world, we are pleased to state that our solution is available in virtually every global market.
How do I install Zaplox in my hospitality establishment?
Zaplox offers different product programs, the first step is often to do an easy Proof of Concept. That takes about 1 – 2 weeks. Installation is then done in close cooperation with Zaplox in order to ensure a smooth transition and optimized performance. Contact us for more information.
What benefits does Zaplox offer my hospitality establishment?
Zaplox mobile key services offer easier and more direct key management, which gives you lower costs and more manageable operations. Using Zaplox will also enable you to offer guests an unprecedented service level and guest experience, while incorporating our mobile key services like check-in and check-out, offers, upgrades etc. This all together cuts cost and enhances revenue.
What are the Zaplox smart services?
As Zaplox is an App-based technology, several extra services are integrated into the mobile key system. For example, direct check-in/out, payment, instant messages, maps and positioning, offers and upgrades.
How secure is the Zaplox system?
Our Mobile key system utilizes the same security protocols as online banking. Security is an essential element in everything that we do.
Will I have to give up my physical keys?
Electronic lock systems are easily converted to be Zaplox compatible. This means that you can operate doors with both cards and your smartphone. Locks opened by traditional keys need a hardware add-on to be Zaplox ready.
What does the price model look like?
The price model is straight forward as is everything else with Zaplox. You pay a monthly fee per door, which is simple and easy to budget. With the range of added services possible with the Zaplox system, most of our customers are pleased to find that Zaplox is a profit centre able to generate additional revenue, offsetting costs with an impressive ROI capability.
Let Zaplox help you to build the best in guest satisfaction. Together, we can create an unprecedented and smooth guest journey, with the mobile device as the point of communication: