Popular boutique hotel in Vienna renews the contract with Zaplox to meet the increasing demand for mobile check-in and mobile keys and other mobile guest services.

Zaplox AB, a developer of mobile guest journey software for hotels and casinos, announced it has signed an agreement to install Zaplox Kiosk at Hotel Dronningen, a hotel with 75 rooms in Kristiansand, Norway. The hotel, owned by Team Caledonien AS, wants to offer its guests the option to use self-service check-in and checkout.

The agreement is a result of Zaplox’s partnership with VisBook AS, the company behind of one the leading property management system (PMS) in Scandinavia. Hotel Dronningen will use Zaplox Kiosk for self-service check-in and checkout, which has been seamlessly integrated with hotel’s booking system from VisBook and lock system from ASSA ABLOY.

With Zaplox Kiosk, Hotel Dronningen will now be able to offer guests the convenience of self-service check-in and checkout as well as the option to pay for the hotel stay. Guests no longer have to wait in line at the front desk, but can use the Zaplox kiosk to check-in and get their room key.

With less pressure on the front desk, Hotel Dronningen can use staff resources more cost-efficiently and redirect staff to more revenue-generating tasks with greater impact in guest convenience and profitability.

Zaplox’s partnership with VisBook provides over 700 hotels using VisBook access to Zaplox’s customer friendly self-service kiosk solution. The integration with VisBook enables hotels to easily add kiosk functionality and offer guests other convenient services. Hotel Dronningen is the first VisBook user to install the Zaplox kiosk solution.

“We look forward to provide guests at Hotel Dronningen a smoother guest experience. This first installation is relatively small, but through the partnership, we ill get access to all VisBook users, including 700 hotels with a total of 70,000 rooms and our shared goal is to sign up 10 percent of them,” says Magnus Friberg, CEO of Zaplox.

VisBook will be selling Zaplox services directly to its affiliated hotels with support from Zaplox.

“If 10 percent of the VisBook hotels sign up for Zaplox Kiosk, the total value will be approximately SEK 3.5 million in recurring, annual revenue. Over time, the shared goal is significantly higher than 10 percent of the VisBook’s customer base, but no guarantees or commitments on volumes, or how fast this can happen have been given”, says Magnus Friberg, CEO of Zaplox.

Hotel Dronningen

Hotel Dronningen is a budget hotel, with 75 rooms located in Kristiansand, Norway. The hotel is owned by Team Caledonia, which is part of the chain Team Hotels AS, which has six hotels and about 495 rooms in Norway. Hotel Dronningen is just steps away from the famous fish market and guests at the hotel are welcome to the restaurant at the nearby Radisson Hotel Caledonien.

VisBook

Founded in 1995, VisBook AS is a Norwegian software company best known for its online booking and administrative system used by more than 700 hotels in seven countries. VisBook develops, manages, distributes, and provides training and support for VisBook users.