Zaplox Traveler

A community app with mobile check-in & mobile key

Zaplox Traveler is a mobile community app that enables hotels to offer mobile check-in and mobile room key without the investment in a unique hotel branded app. In fact, all the desired features for a mobile guest journey are available in the Zaplox Traveler app at a low cost.

Smooth check-in with mobile app

With Zaplox Traveler hotel guests can enjoy the conveniences of mobile check-in, mobile key, and checkout with the ability to pay for the room right from the app. As a result, the guests enjoy a smoother check-in directly from their phones and can skip the lines upon arrival.

Keyless room access

Not only are guests able to check-in via the mobile app, but a digital key can also be securely distributed via the app, thus eliminating the need for plastic room cards. Upon arrival, the guest activates the digital key and presents the phone to the Bluetooth Low Energy (BLE) lock to unlock the door.

Take pressure off the front desk

Since Zaplox Traveler makes check-in and room keys readily available from the guest’s smartphone, the hotel needs less personnel at the front desk and staff can be relocated to other tasks.

Direct guest communication

The Zaplox Traveler app connects the hotel with the guests before and after their stay. For instance, the app enables the hotel to increase customer satisfaction and drive incremental revenue by sending relevant offers about room upgrades, spa treatments, and dinner reservations.

In addition, hotels can use the ready-to-join hotel community app to promote their properties and generate more bookings.

Features

• Mobile check-in
• Mobile check-out & payment
• Folio review at check-out
• Mobile key
• Guest registration
• Express onboarding with reservation link to application
• Book next stay
• Hotel community
• Push notifications
• Offer management
• Lock and PMS integration
• Mobile key usage control in portal
• Usage statistics
• Fully customized for Android and iOS