Zaplox’ published press-releases with information about newly hired people, new business contracts, new product development or integrations etc.

Zaplox AB (publ) (“Zaplox”), which offers hotels and casinos a mobile guest journey and self-service solutions for the convenient and engaging guest experience, announces that it is expanding the company’s partnership with ALICE, provider of a hotel operations platform that manages staff work and guest communications. According to the new agreement, ALICE will use Zaplox for the development and implementation of its new guest app that will be connected to the ALICE platform. The app will be offered to over 2,500 ALICE hotel customers in the U.S. and Europe, and may later also be offered in Latin America. Zaplox has the right to offer upgrades to Zaplox mobile guest journey with mobile check-in and mobile keys to hotels that purchase the ALICE guest app.

The new contract expands the already successful partnership between Zaplox and ALICE, which recently generated a deal with Pacifica Hotel, one of Zaplox’s largest customers with 33 hotels in the U.S. Now, the partnership is expanded to include the development of the new guest app for ALICE customers. ALICE is a fast-growing company with more than 2,500 hotel customers based mostly in the USA and Europe, but also in Latin America. ALICE award-winning hotel operations platform helps hotels manage staff work and guest communications more efficiently with a positive impact on the hotel’s ability to respond to guest requests, such as room service orders and concierge service requests.

Zaplox and ALICE offer to complement market-leading solutions; including ALICE’s renowned hotel platform for the hotel’s day-to-day operation with the management of staff and guest communications, and Zaplox’s mobile guest journey, which allows guests to use their phone for check-in/checkout and payment, and as a mobile key.

The expanded partnership means that Zaplox will design, develop, and deliver a new guest-oriented app that is commissioned by ALICE. Initially, the guest app will include functionality that enables guest communication and provides mobile access to concierge services. Other popular hotel management features from the ALICE platform will be added as needed. Through the app’s chat function, guests will be able to communicate with the hotel staff and receive quick feedback and personalized service.

ALICE is responsible for marketing and sales of the new guest app and Zaplox is in charge of the implementation. Going forward, Zaplox will be able to offer ALICE customers to upgrade to Zaplox’s mobile guest journey with mobile check-in and mobile keys.

“We are very pleased to expand the partnership with ALICE. It opens up new sales opportunities for Zaplox with access to ALICE’s customers in the U.S. and Europe (and later Latin America). By partnering with ALICE that offers a complementing staff-facing hotel platform, we can support our customers more effectively and deliver a better guest experience. The extended partnership significantly improves Zaplox’s market position and gives us access to new potential clients for our mobile guest journey,” says Magnus Friberg, CEO at Zaplox.

About ALICE
ALICE is a hotel operations platform that empowers operational excellence and meaningful guest experiences. By bringing all hotel departments together with a single operations platform for internal communication and task management, ALICE helps hotel staff act as a team to provide consistently excellent service. Since the company was founded in 2013, ALICE has gained significant traction in the industry, working with more than 2,500 hotels and tens of thousands of hotel staff across many of the world’s leading brands, including Marriott International, Hilton Hotels & Resorts, Hyatt Hotels Corporation, Viceroy Hotel Group, Firmdale Hotels, Dream Hotel Group, Fairmont Hotels & Resorts, and The Leading Hotels of the World. The company acquired concierge technology provider GoConcierge in 2017. ALICE is the Forbes Travel Guide Brand Official Staff Technology Platform, an Inc. Best Workplaces of 2019, and winner of Best Place to Work in Hotel Technology, Best Concierge Software, Best Engineering & Facilities Management, Best Guest App and Top Staff Task Management & Collaboration Platform at the 2019 HotelTechAwards.

This information is such information that Zaplox AB is obliged to publish according to the European Union Market Abuse Regulation (MAR). The information was provided for release on February 18, 2020, by the above-listed company facilitator.

For more information, please contact:
Magnus Friberg, CEO
magnus.friberg@zaplox.com or ir@zaplox.com
Tel: +46 706 58 07 60

About Zaplox
Zaplox helps hotels and vacation home rentals to create a modern and profitable mobile guest experience. Zaplox is a market innovator of the mobile guest journey and mobile key services for the global hotel market with a total market potential of approximately 20 million hotel rooms. Zaplox operates in Europe and North America and offers a turnkey platform for managing the guest’s hotel stay. With the help of mobile technology, Zaplox offers added value by improving the check-in and check-out process and distributing mobile keys for the hotel rooms directly to guests’ mobile phones. Zaplox solutions include a software development kit (SDK) that allows hotels to add Zaplox functionality to their existing hotel app, and Zaplox mobile app is a cost-effective way for hotels to launch their own app. In addition, Zaplox offers a self-service kiosk solution that helps deliver a frictionless guest journey. Zaplox solutions save time and costs while providing hotels with a direct channel to communicate with the guests and the opportunity to generate additional revenue. Zaplox works with all major smartphone platforms and can support the hotel’s lock and property management system. The systems can replace or coexist with key cards and physical keys. Zaplox systems have been in commercial use since 2011 and have helped deliver more than 2.5 million guest nights. Zaplox was founded in 2010 at Ideon Science Park in Lund, Sweden, and the company has offices in Europe and the United States. The Zaplox stock is listed on the NASDAQ First North Growth Market. For more information, please visit www.zaplox.com.

 

 

Zaplox AB (publ) (“Zaplox”), which offers hotels and casinos a mobile guest journey for a convenient and engaging guest experience, announces that Zaplox will deliver mobile keys to Talking Stick Resort in Scottsdale, Arizona as part of its partnership with Agilysys. Talking Stick Resort is a AAA Four Diamond Resort with 497 rooms and recipient of several recent hotel and casino awards, including Casino of the Year” by the International Entertainment Buyers Association (IEBA). The Zaplox SDK will be integrated with Agilysys Visual One property management solution and lock systems from ASSA ABLOY Global Solutions.

It is Zaplox’s partnership with Agilysys, a leading supplier of hospitality software and hotel property management systems (PMS) to casinos and resorts in North America that has generated the new agreement, in which the Zaplox SDK is included in the Agilysys mobile guest app rGuest Express Mobile. Agilysys benefits from Zaplox’s unique capabilities and has added the mobile keys functionality to its own mobile solution. At the Talking Stick Resort, the Zaplox SDK is integrated with Agilysys Visual One PMS for hotels and with the electronic lock system from ASSA ABLOY Global Solutions.

Up until now, Talking Stick Resort has been offering 24-hour check-in and checkout service through the front desk, where guests have waited in line to check in and receive a key. The new mobile solution allows guests to check in/check out at any time of day, but without waiting in line at the front desk. Instead, guests can go straight to their hotel room and open the door with a mobile key that is linked directly to their reservation. As a result, Talking Stick Resort is able to provide guests better service and increased availability.

“It is very gratifying that our partnership with Agilysys, a leader in hospitality software with a large installed base at hotels and casinos in the United States, is now generating another contract for Zaplox. Partnerships like this, enables our partners to use Zaplox SDK to offer a mobile guest journey, thus allowing us to scale our installations in a smooth and manageable way,” says Magnus Friberg, CEO at Zaplox.

As specified in the partnership agreement with Agilysys, Zaplox receives an order for mobile keys each time Agilysys signs a customer contract for the rGuest Express Mobile. Once the order for the mobile keys is received, Zaplox invoices a start-up fee, followed by a monthly charge per door once the solution is live. The new Agilysys agreement, pertaining Talking Stick Resort is forecasted at approximately SEK 700 000 if the mobile key solution remains in full operation for seven years (which is an average lifespan of a hotel lock). The agreement does not have any guaranteed volume or revenue levels.

About Talking Stick Resort
Talking Stick Resort (TSR) is a AAA Four Diamond Resort and a major landmark in the growing talking stick culture and entertainment destination (TSCED). The resort is located in Scottsdale, Arizona and is owned and operated by the Salt River Pima-Maricopa Indian Community. Talking Stick Resort offers cultural experiences and luxurious accommodation in 496 rooms, along with the region’s largest casino, 11 restaurants, lounges, spas, showrooms, golf course, concert halls, conference facilities and 25 different cultural centers. More information is available at www.talkingstickresort.com

For more information, please contact:
Magnus Friberg, CEO
magnus.friberg@zaplox.com or ir@zaplox.com
Tel: +46 706 58 07 60

Västra Hamnen Corporate Finance AB is the certified adviser for Zaplox AB (publ).  ca@vhcorp.se Tel. +46 40 200 250

About Agilysys
Agilysys has been a leader in hospitality software for more than 40 years, delivering innovative guest-centric technology solutions for casinos, hotels, resorts, cruise ships, managed foodservice providers, stadiums and arenas. Agilysys offers the most comprehensive software solutions in the industry, including point-of-sale (POS), property management (PMS), inventory and procurement, payment solutions, and related hospitality applications, to manage the entire guest journey. Agilysys is known for its leadership in hospitality, its broad product offerings and its customer-centric service. Some of the largest hospitality companies around the world use Agilysys solutions to help improve guest loyalty, generate more revenue and increase operational efficiencies. Agilysys operates across North America, Europe, Asia-Pacific, and India with headquarters located in Alpharetta, GA. For more information visit www.agilysys.com.

About Zaplox

Zaplox helps hotels and vacation home rentals to create a modern and profitable mobile guest experience. Zaplox is a market innovator of the mobile guest journey and mobile key services for the global hotel market with a total market potential of approximately 20 million hotel rooms. Zaplox operates in Europe and North America and offers a turnkey platform for managing the guest’s hotel stay. With the help of mobile technology, Zaplox offers added value by improving the check-in and checkout process and distributing mobile keys for the hotel rooms directly to guests’ mobile phones. Zaplox solutions include a software development kit (SDK) that allows hotels to add Zaplox functionality to their existing hotel app, and Zaplox mobile app is a cost-effective way for hotels to launch their own app. In addition, Zaplox offers a self-service kiosk solution that helps deliver a frictionless guest journey. Zaplox solutions save time and costs while providing hotels with a direct channel to communicate with the guests and the opportunity to generate additional revenue. Zaplox works with all major smartphone platforms and can support the hotel’s lock and property management system. The systems can replace or coexist with key cards and physical keys. Zaplox systems have been in commercial use since 2011 and have helped deliver more than 2.5 million guest nights. Zaplox was founded in 2010 at Ideon Science Park in Lund, Sweden, and the company has offices in Europe and the United States. The Zaplox stock is listed on the NASDAQ First North Growth Market. For more information, please visit www.zaplox.com.

 

 

Zaplox AB (publ) (“Zaplox”), which offers hotels and casinos a mobile guest journey and kiosk solution for the convenient and engaging guest experience, announces that SkiStar AB (publ) has signed a new agreement that adds integration with ASSA ABLOY Global Solution lock systems to the Zaplox SDK. Zaplox’s mobile key solution is already included in SkiStar’s mobile guest journey and the new integration enables rental cabins that are equipped with mobile-enabled locks from ASSA ABLOY Global Solutions to be unlocked with a mobile key from Zaplox.

SkiStar has used Zaplox SDK to deliver a mobile guest journey for several years, enabling guests to use mobile check-in and mobile keys to access their cabins. Up until now, Zaplox’s solution has been integrated with mobile locks from SALTO Systems, but with the new agreement, SkiStar will be adding integration with locks from ASSA ABLOY. The new lock integration allows SkiStar to also offer mobile keys to guests staying in cabins with mobile-enabled locks from ASSA ABLOY.

“We are proud of our long-standing partnership with SkiStar and that Zaplox once again has been trusted to be part of the next step of SkiStar’s digital development. SkiStar’s mobile guest journey with mobile keys from Zaplox has provided guests staying in SkiStar’s rental cabins a popular and convenient check-in process with a positive impact on the guest experience. The new agreement expands Zaplox’s ability to support SkiStar’s digital guest journey and we look forward to continuing to deliver increased accessibility and better service to SkiStar’s customers,” says Magnus Friberg, CEO at Zaplox AB.

The agreement expands the current partnership agreement between SkiStar and Zaplox. The new agreement is forecasted at approximately SEK 3.8 million if the new solution is fully implemented for all of the SkiStar-owned vacation rentals and remains in full operation for seven years (which is an average lifespan of a hotel lock). The agreement does not have any guaranteed volume or revenue levels.

About SkiStar
SkiStar AB (publ) is listed on NASDAQ Stockholm, Mid Cap segment. The Group owns and operates Alpine ski resorts in Sälen, Åre, and Vemdalen, and Hammarbybacken (Stockholm) in Sweden, Hemsedal, and Trysil in Norway, and St. Johann in Tirol, Austria. The market share is 50% in Sweden, 30% in Norway, and the company has 41% of the total market share in Scandinavia. The core business is Alpine skiing with the guest’s skiing experience in focus. The business is divided into two segments, including Ski Resort Operation and Property Development & Exploitation. Visit www.skistar.com/en/ for more information.

For more information, contact:
Magnus Friberg, CEO
magnus.friberg@zaplox.com or ir@zaplox.com
Tel: +46 706 58 07 60

Västra Hamnen Corporate Finance AB is the certified adviser for Zaplox AB (publ). ca@vhcorp.se Tel: +46 40 200 250

About Zaplox
Zaplox helps hotels and vacation home rentals to create a modern and profitable mobile guest experience. Zaplox is a market innovator of the mobile guest journey and mobile key services for the global hotel market with a total market potential of approximately 20 million hotel rooms. Zaplox operates in Europe and North America and offers a turnkey platform for managing the guest’s hotel stay. With the help of mobile technology, Zaplox offers added value by improving the check-in and checkout process and distributing mobile keys for the hotel rooms directly to guests’ mobile phones.

Zaplox solutions include a software development kit (SDK) that allows hotels to add Zaplox functionality to their existing hotel app, and Zaplox mobile app is a cost-effective way for hotels to launch their own app. In addition, Zaplox offers a self-service kiosk solution that helps deliver a frictionless guest journey. Zaplox solutions save time and costs while providing hotels with a direct channel to communicate with the guests and the opportunity to generate additional revenue. Zaplox works with all major smartphone platforms and can support the hotel’s lock and property management system. The systems can replace or coexist with key cards and physical keys. Zaplox systems have been in commercial use since 2011 and have helped deliver more than 2.5 million guest nights. Zaplox was founded in 2010 at Ideon Science Park in Lund, Sweden, and the company has offices in Europe and the United States.

The Zaplox stock is listed on the NASDAQ First North Growth Market.

 

Zaplox AB (publ) (“Zaplox”), which offers hotels and casinos a mobile guest journey and kiosk solution for the convenient and engaging guest experience, announces that it has signed an agreement with Icelandair Hotels Group (publ) to deliver Zaplox Kiosk. The agreement includes a total of 1,162 rooms at ten of Icelandair’s hotels in Iceland. Zaplox Kiosk will enable Icelandair Hotels to offer guests the use of a self-service kiosk upon arrival at the hotel. Zaplox Kiosk will be integrated with Oracle Opera PMS and lock systems from SALTO Systems and ASSA ABLOY Global Solutions

Icelandair Hotels Group has selected the latest generation of Zaplox’s successful kiosk solution, Zaplox Kiosk to make the check-in and checkout process smoother and more efficient at ten of its hotels in Iceland. In the near future, Icelandair Hotels will be able to offer guests the ability to find their reservation, check-in, and encode their own key card by using the Zaplox Kiosk. Guests can also use the kiosk to check out and pay for their stay.  Zaplox Kiosk allows Icelandair Hotels to immediately improve the guest experience by eliminating the need for guests to wait in line to check-in and receive a key card. At the same time, it enables the hotel to utilize its staff resources more efficiently and offer new revenue-generating services, including spa and restaurant reservations, presented at a time when guests are more receptive to making a purchase. Self-service via Zaplox Kiosk is available via touch screen computers in the hotel lobby and will be integrated with the Oracle Opera property management system and lock systems from SALTO Systems and ASSA ABLOY Global Solutions.

“We are very proud that Icelandair Hotels has chosen Zaplox as its partner for the hotels’ digital guest journey. Our kiosk solution is a smart and cost-effective option for hotels that have not yet fully adopted mobile access locks and are still using key card locks or a combination of both types of locks. Icelandair Hotels will now have the opportunity to offer guests a quick and easy check-in and checkout process, resulting in improved guest experience,” says Magnus Friberg, CEO at Zaplox AB.

The initial value of the agreement, including the volume-based revenue for the first year of operation, is estimated to approximately SEK 500,000. If the solution remains in full operation at the 10 contracted hotels for seven years, which is the average lifetime of a hotel room door lock, the forecasted revenue is SEK 3.3 million for Zaplox. The agreement does not include any volume or revenue guarantees. The first kiosks are scheduled to be up and running in April of 2020.

About Icelandair Hotels Group

Icelandair Hotels is Iceland’s leading hotel chain with 16 hotels and a total of 1,512 rooms in Iceland. Icelandair Group is the parent company of nine subsidiaries in the Icelandic travel industry, and Icelandair Hotels is one of them. Together with the other subsidiaries, Icelandair Hotels plays an important role in the development of the local infrastructure, offering a wide selection of accommodation, restaurants, and spas that cater to a broad clientele with a portfolio of sixteen brands. In Reykjavik, it has 875 rooms at Reykjavik Marina, Reykjavik Natura, Hilton Reykjavik Nordica, Canopy Reykjavik City Center, Alda Hotel Reykjavik, Reykjavik Consulate, and Reykjavik Marina Residence and an additional 637 rooms at hotels in the Icelandic countryside. http://www.icelandairhotels.com

For more information, please contact:
Magnus Friberg, CEO
magnus.friberg@zaplox.com or ir@zaplox.com
Tel: +46 706 58 07 60

Västra Hamnen Corporate Finance AB is the certified adviser for Zaplox AB (publ).  ca@vhcorp.se  Tel: +46 40 200 250

About Zaplox

Zaplox helps hotels and vacation home rentals to create a modern and profitable mobile guest experience. Zaplox is a market innovator of the mobile guest journey and mobile key services for the global hotel market with a total market potential of approximately 20 million hotel rooms. Zaplox operates in Europe and North America and offers a turnkey platform for managing the guest’s hotel stay. With the help of mobile technology, Zaplox offers added value by improving the check-in and checkout process and distributing mobile keys for the hotel rooms directly to guests’ mobile phones. Zaplox solutions include a software development kit (SDK) that allows hotels to add Zaplox functionality to their existing hotel app, and Zaplox mobile app is a cost-effective way for hotels to launch their own app. In addition, Zaplox offers a self-service kiosk solution that helps deliver a frictionless guest journey. Zaplox solutions save time and costs while providing hotels with a direct channel to communicate with the guests and the opportunity to generate additional revenue. Zaplox works with all major smartphone platforms and can support the hotel’s lock and property management system. The systems can replace or coexist with key cards and physical keys. Zaplox systems have been in commercial use since 2011 and have helped deliver more than 2.5 million guest nights. Zaplox was founded in 2010 at Ideon Science Park in Lund, Sweden, and the company has offices in Europe and the United States. The Zaplox stock is listed on the NASDAQ First North Growth Market. For more information, please visit www.zaplox.com.

The VisBook and Zaplox partnership dates back to 2018 and provides VisBook’s customers access to a pre-built integration of the Zaplox mobile guest journey.

Zaplox spoke with Oystein Selbekk, CEO of VisBook, one of Zaplox’s European partners and asked him some questions about the Zaplox partnership and what trends he sees in today’s hotel market.

Why is the partnership with Zaplox important to VisBook?

VisBook has many different types of customers in the hotel industry and that is why it is very important to offer a complete solution and a mobile guest journey that is integrated with VisBook PMS. Our vision is to deliver technology that helps our customers to become more efficient, enabling hotels to focus on delivering top-notch guest services.

Is there a risk that this type of technology makes the hotel industry impersonal?

Some people worry that technology will make the hotel industry impersonal, but that is not my opinion. On the contrary, I think the technology makes hotels more accessible. Instead of only interacting with hotel guests during check-in and checkout, the technology enables hotels to offer more value-added services during the guest’s entire stay. By offering mobile check-in and mobile keys, hotel staff can focus on delivering better and timely service.

What trends do you see in the hotel industry?

The hotel industry is going through a technological shift and more and more hotels choose to offer their guests mobile solutions. The plastic room keys are too expensive to manage and I am convinced that the physical key will soon disappear. Everyone has a smartphone and can quickly download an app.

It is also becoming increasingly common to pay with a smartphone instead of with a credit card. This makes the guest journey a good starting point for how hotels will communicate with their guests going forward.

What challenges is the industry facing?

One of the challenges with the new technology is that we need new standards for solutions such as the lock systems in order to be able to support all customers. At the same time, it is important that hotels invest in the new technology and start taking advantage of the positive impact on the guest experience.

How would a mobile solution impact your personal guest journey?

As a frequent traveler myself, I often arrive at the hotel late at night. After a long day, I don’t want to wait in line to check-in and get a room key. If available, I would definitely prefer using my phone to check-in and download the room key prior to arrival.

Many times, I have also encountered a locked front door with a phone number to call when arriving late. It would be much more welcoming and convenient if hotels offered mobile check-in and mobile keys to provide access to the property.

Zaplox to Present at VisBook Workshop

On October 24, VisBook will host a workshop at Oslo airport and Zaplox is invited to present the next-generation mobile guest journey and kiosk solutions. VisBook will present its new web-based booking solution, which takes VisBook PMS to the next level and the workshop will also address the “communication between guests and hotel” and that is topic where Zaplox is a good fit. Click here to register or learn more about the workshop.

More information

Visit www.VisBook.com for more information about VisBook or contact:

Magnus Friberg, CEO, Zaplox
email: magnus.friberg@zaplox.com
Phone: +46 706 58 07 60
Alternatively: ir@zaplox.com

VisBook

VisBook AS is a Norwegian software company that develops, sells, trains, and supports VisBook PMS, an online booking and management system with over 700 hotel customers in seven countries.

Zaplox

The Zaplox hospitality platform delivers the conveniences of a mobile guest journey with mobile check-in/checkout, mobile key services and direct guest communication. The mobile guest journey platform includes a software development kit that enables hotels to add Zaplox functionality to their existing hotel app, and the Zaplox mobile app is a cost-efficient way for hotels to launch their own custom-branded app. In addition, Zaplox offers a kiosk solution for self-service that helps deliver a frictionless guest journey. The Zaplox solutions streamline the front desk operation while improving guest satisfaction. Zaplox was founded in 2011 and operates globally. Zaplox is listed on NASDAQ Stockholm First North. For more information, visit zaplox.com.

Guests staying at the Smokey Mountain Resorts hotels Country Cascade Water Park Resort (236 rooms) and the Resort at Governors Crossing (225 rooms) will be able to enjoy the conveniences of a mobile guest journey, allowing them to use their phone to check-in, unlock the door, checkout, review and pay their hotel bill –directly via the hotel app delivered by Zaplox. Guests will also be able to book their next stay in the same app.

In addition to a mobile guest journey, both hotels will also offer the option to check-in and encode a key card via Zaplox self-service kiosk in the hotel lobby. The kiosk can also be used to look up general hotel information, and at checkout, guests can use the kiosk to review and pay for the hotel bill.

By offering the choice of the mobile app and the self-service kiosk, guests staying at the Smoky Mountain Resorts can choose how and when they want to check-in and engage with the hotel, and even better, they can skip the lines at the front desk.

Zaplox ‘s solutions have been fully integrated with the hotel’s property management system, Maestro PMS from Northwind as well as with the lock systems from dormakaba and SALTO systems. In addition, Zaplox has also been integrated with the Shift4 payment system to enable payment processing via the app and kiosk.

“We are excited that the Smoky Mountain Resorts is partnering with Zaplox for its digital guest journey. Resorts are looking to provide guests with more options to deliver a smoother check-in experience, and the combination of a mobile guest app and self-service kiosk is in high demand. It allows guests to skip the lines and go straight to their room while reducing the pressure on the front desk. When guests are able to access hotel services at their own convenience, it will have a positive impact on the guest satisfaction and it also frees up the hotel staff to focus on revenue-generating services”, says Magnus Friberg, CEO at Zaplox.

About Smoky Mountain Resorts
Smoky Mountain Resorts is a family-owned resort with three hotels and a total of 642 guest rooms, located in Pigeon Forge and Sevierville, Tennessee, USA. With over 40 years of experience in the hotel industry, Smoky Mountain Resorts offers both economic and luxury accommodations with easy access to popular attractions like Dollywood, Dollywood’s Splash Country, Dolly Parton’s Stampede Dinner & Show plus the Great Smoky Mountains National Park . Visit www.smokymountainresorts.com for more information.

For more information, please contact:
Magnus Friberg, CEO, Zaplox
Email: magnus.friberg@zaplox.com
Phone: +46 706 58 07 60
Alternative email: ir@zaplox.com

About Zaplox

The Zaplox hospitality platform delivers the conveniences of a mobile guest journey with mobile check-in/checkout, mobile key services and direct guest communication. The mobile guest journey platform includes a software development kit that enables hotels to add Zaplox functionality to their existing hotel app, and the Zaplox mobile app is a cost-efficient way for hotels to launch their own custom-branded app. In addition, Zaplox offers a kiosk solution for self-service that helps deliver a frictionless guest journey. The Zaplox solutions streamline the front desk operation while improving guest satisfaction. Zaplox was founded in 2011 and operates globally. Zaplox is listed on NASDAQ First North Growth Market. For more information, visit zaplox.com.

Hotel guests to benefit from mobile guest journey with mobile check-in/mobile keys and access to concierge services directly from their phone with the option of using a kiosk-based self-service solution

LUND, SWEDEN — OCT. 4, 2019 Zaplox AB (“Zaplox”), a developer of mobile guest journey software for hotels and casinos, announced that it has signed an agreement with The Woodlands Resort & Conference Center , an award-winning AAA Four-Diamond resort located in the greater Houston area in Texas.

The agreement, which includes both Zaplox Premium and Zaplox Kiosk, will enable The Woodlands Resort, with 402 rooms, to offer their guests a mobile guest journey with the option of using a self-service kiosk upon arrival at the hotel. The solution is integrated with the Oracle Opera property management system (PMS) and the hotel’s lock system from dormakaba. In addition, the Zaplox Premium mobile app has been integrated with the ALICE concierge platform, making it easier for guests to communicate with the hotel staff and request room service and other concierge services via the app’s chat function.

Zaplox Premium will enable guests at The Woodlands Resort to use the same mobile app to check in, unlock the door to their room, communicate with hotel staff, request room service, check out and pay, and book their next stay. In addition to the mobile app, The Woodlands Resort will also offer guests the option to use a kiosk for self-service check-in, key card encoding, checkout, and payment.

“It is very gratifying that The Woodlands Resort has chosen Zaplox to deliver the hotel’s digital guest journey. By providing guests the choice of a mobile app and a self-service kiosk, we want to make sure we meet their different needs and have a positive impact on the customer satisfaction,” says Magnus Friberg, CEO at Zaplox AB. “Because guests no longer have to wait in line to check in and get their key from the front desk, the hotel can focus on offering revenue-generating services– available directly via the app at the guest’s convenience. We look forward to working with The Woodlands Resort to achieve even higher guest satisfaction by transforming to a digital guest journey.

The new guest journey for The Woodlands Resort is planned go live in January 2020.

The Woodlands Resort

Nestled among thousands of acres of picturesque Texas forest, only 30 minutes from downtown Houston, The Woodlands Resort is a AAA Four-Diamond resort and an ideal destination for families, friends, and couples. The resort, which was rewarded as one of the best hotels in Texas by Condé Nast Traveler, boasts 402 guest rooms and suites and has an array of resort amenities, including two on-site championship golf courses, a world-class tennis center, a relaxing and rejuvenating spa, a vast network of walking and biking trails and a waterpark complete with 1,005-foot Lazy River and 30-foot waterslide

The Woodlands Resort was established in 1973 and is owned by The Howard Hughes Corporation, which owns and manages a large number of hospitality properties in the United States. Visit www.woodlandsresort.com for more information.

About Zaplox

The Zaplox hospitality platform delivers the conveniences of a mobile guest journey with mobile check-in/checkout, mobile key services and direct guest communication. The mobile guest journey platform includes a software development kit that enables hotels to add Zaplox functionality to their existing hotel app, and the Zaplox mobile app is a cost-efficient way for hotels to launch their own custom-branded app. In addition, Zaplox offers a kiosk solution for self-service that helps deliver a frictionless guest journey. The Zaplox solutions streamline the front desk operation while improving guest satisfaction. Zaplox was founded in 2011 and operates globally. Zaplox is listed on NASDAQ First North Growth Market. For more information, visit zaplox.com.

Contact details:

Västra Hamnen Corporate Finance AB is a certified adviser for Zaplox AB, ca@vhcorp.se, phone +46-40-200 250.

 

Popular boutique hotel in Vienna renews the contract with Zaplox to meet the increasing demand for mobile check-in and mobile keys and other mobile guest services.

Zaplox AB, a developer of mobile guest journey software for hotels and casinos, announced it has signed an agreement to install Zaplox Kiosk at Hotel Dronningen, a hotel with 75 rooms in Kristiansand, Norway. The hotel, owned by Team Caledonien AS, wants to offer its guests the option to use self-service check-in and checkout.

The agreement is a result of Zaplox’s partnership with VisBook AS, the company behind of one the leading property management system (PMS) in Scandinavia. Hotel Dronningen will use Zaplox Kiosk for self-service check-in and checkout, which has been seamlessly integrated with hotel’s booking system from VisBook and lock system from ASSA ABLOY.

With Zaplox Kiosk, Hotel Dronningen will now be able to offer guests the convenience of self-service check-in and checkout as well as the option to pay for the hotel stay. Guests no longer have to wait in line at the front desk, but can use the Zaplox kiosk to check-in and get their room key.

With less pressure on the front desk, Hotel Dronningen can use staff resources more cost-efficiently and redirect staff to more revenue-generating tasks with greater impact in guest convenience and profitability.

Zaplox’s partnership with VisBook provides over 700 hotels using VisBook access to Zaplox’s customer friendly self-service kiosk solution. The integration with VisBook enables hotels to easily add kiosk functionality and offer guests other convenient services. Hotel Dronningen is the first VisBook user to install the Zaplox kiosk solution.

“We look forward to provide guests at Hotel Dronningen a smoother guest experience. This first installation is relatively small, but through the partnership, we ill get access to all VisBook users, including 700 hotels with a total of 70,000 rooms and our shared goal is to sign up 10 percent of them,” says Magnus Friberg, CEO of Zaplox.

VisBook will be selling Zaplox services directly to its affiliated hotels with support from Zaplox.

“If 10 percent of the VisBook hotels sign up for Zaplox Kiosk, the total value will be approximately SEK 3.5 million in recurring, annual revenue. Over time, the shared goal is significantly higher than 10 percent of the VisBook’s customer base, but no guarantees or commitments on volumes, or how fast this can happen have been given”, says Magnus Friberg, CEO of Zaplox.

Hotel Dronningen

Hotel Dronningen is a budget hotel, with 75 rooms located in Kristiansand, Norway. The hotel is owned by Team Caledonia, which is part of the chain Team Hotels AS, which has six hotels and about 495 rooms in Norway. Hotel Dronningen is just steps away from the famous fish market and guests at the hotel are welcome to the restaurant at the nearby Radisson Hotel Caledonien.

VisBook

Founded in 1995, VisBook AS is a Norwegian software company best known for its online booking and administrative system used by more than 700 hotels in seven countries. VisBook develops, manages, distributes, and provides training and support for VisBook users.

Popular boutique hotel in Vienna renews the contract with Zaplox to meet the increasing demand for mobile check-in and mobile keys and other mobile guest services.

Zaplox AB, a developer of mobile guest journey software for hotels and casinos, announced it has renewed the contract with Schani Hotels, which includes Hotel Schani Wien and the new Hotel Schani Salon, both boutique hotels with a total of 159 rooms in central Vienna in Austria. Schani Hotels, which has offered Zaplox mobile guest journey with mobile keys to its guests since 2015, is continuing to invest in improvements of the guest experience by upgrading to Zaplox Premium to meet the demand for additional mobile guest services.

Zaplox Premium with mobile check-in and checkout and mobile keys has been integrated with the hotel’s new property management system StayNTouch and the new electronic lock system from ASSA ABLOY Global Solutions.

As a result of the upgrade to the new Zaplox Premium,  Schani Hotels will continue to offer guests a mobile guest journey without long check-in lines and with easier and more efficient key management. Guests can skip the lines at the front desk and go straight to their room and use their phone to unlock the door –with support for both Android and iOS phones. The upgrade to Zaplox Premium, also allows Schani Hotels to provide additional revenue-generating guest services.

“We are extremely pleased that Schani Hotels has chosen to upgrade to the latest generation of Zaplox’s mobile guest journey. Although Schani Hotels is a smaller size hotel chain, the agreement is of great importance because it clearly demonstrates that Zaplox’s services create long-lasting value for both our hotel customers and their guests,” said Magnus Friberg, CEO of Zaplox. “Schani Hotels and other Zaplox customers such as the SkiStar and Lundia Group are all companies that trust in Zaplox’s ability to create a more efficient and convenient guest experience, and the renewal of the contract with Schani Hotels shows that they continue to have confidence in Zaplox’s ability to deliver a better and more profitable guest journey.”

***

Schani Hotels
Schani Hotels is a family-owned boutique hotel with two hotels in central Vienna. Hotel Schani Wien has 135 rooms and was opened by the Komarek family in 2015. Hotel Schani Wien is a charming and innovative hotel, which was the very first hotel to offer a selection of individual rooms, mobile keys, quick check-in, and integrated collaboration space in the hotel lobby. Located right at the Vienna Central Station, this hotel is a perfect starting point for both business and leisure travelers. The newly opened Hotel Schani Salon features 24 rooms and is located just in the center, off Mariahilfer Strasse. It reinterprets the classic Jugendstil and is one of the most extraordinary, history-filled hotels in Vienna. The hotel owner, Benedikt Komarek works closely with the Frauenhofer IAO Institute and continues the family’s successful hotel tradition with new trendsetting projects and ideas. hotelschani.com

190806_Schani Hotels Signs New Contract and Upgrades to Zaplox mobile Guest Journey