Zaplox AB (publ) (“Zaplox”), which offers hotels, casinos, and vacation home rentals a contact-free mobile guest journey for a safe and engaging guest experience, announces that the company’s mobile guest journey is now implemented and in use at two exclusive boutique hotels in the United States; XV Beacon Hotel with 69 rooms in Boston and Hotel Hugo with 112 rooms in New York. Hotel guests no longer have to wait in line at the front desk to check-in or receive a physical key card, but can instead download the hotel’s mobile app to their phone to check-in and get a mobile key.

The customer agreements were signed in May and June of 2020 and Zaplox’s solutions have been integrated with locks from ASSA ABLOY Global Solutions and SALTO Systems, the ALICE Operations Platform, and Oracle OPERA PMS.

“The COVD-19 pandemic has increased the demand and accelerated the transition from to mobile solutions in the hotel industry. Hotel Hugo and XV Beacon Hotel have fewer rooms compared to other hotel agreements that Zaplox’s has signed during the pandemic in the U.S., but they are important miles stones because they are among the first boutique hotels in the U.S. to implement contact-free check-in and mobile keys during the ongoing pandemic”, said Even Frydenberg, Zaplox’s CEO.

Guests staying at Hotel Hugo in New York and XV Beacon Hotel in Boston can now use the hotels’ app for contactless check-in and checkout and the hotel room door can be unlocked with the app’s mobile key. Through the app, guests are also able to access the hotel’s service offerings and can communicate directly with the hotel staff via chat to request concierge services, room service or to make a dinner reservation. As a result, guests is becoming more self-sufficient and don’t have to physically interact with the staff as much.

“We are convinced that hotels that offer a contact-free option for check-in and checkout, consequently removing the need for guests to wait in line at the front desk, will be in a better position to increase their occupancy in the future. Both XV Beacon Hotel and Hotel Hugo are great examples of how boutique hotels are prioritizing mobile solutions to improve guest safety. Zaplox’s mobile guest journey with mobile keys, meets the new requirements for guest safety, helping hotels to comply with the new safety standards,” commented Zaplox’s CEO, Even Frydenberg,

About Zaplox

Zaplox helps hotels and vacation home rentals to create a modern and profitable mobile guest experience. Zaplox is a market innovator of the contact-free mobile guest journey and mobile key services for the global hotel market. The company operates in Europe and North America and offers a turnkey platform for managing the guest’s hotel stay, improving the check-in and check-out process, and distributing mobile keys for the hotel rooms directly to guests’ mobile phones. Zaplox solutions allow hotels to add Zaplox functionality to their existing hotel app, or to launch their own app mobile app in a cost-effective way. In addition, Zaplox solutions save time and costs while providing hotels with a direct channel to communicate with the guests and the opportunity to generate additional revenue. Zaplox works with all major smartphone platforms and can support the hotel’s lock and property management system. The systems can replace or coexist with key cards and physical keys. Zaplox systems have been in commercial use since 201. Zaplox was founded in 2010 at IDEON Science Park in Lund, Sweden, and the Zaplox stock is listed on the NASDAQ First North Growth Market. www.zaplox.com.

For more information, please contact:

Kirk Olson, COO at JOINGO
Tel: 916-496-2297 | email: kirk.olson@joingo.com

Even Frydenberg, interim CEO and board member, Zaplox
+32 468 07 88 02 | even.frydenberg@zaplox.com

Mobile guest app helps improve guest safety while providing in-app access to luxury amenities and concierge services.

Zaplox AB (publ) (“Zaplox”), which offers hotels, vaccation rentals, and casinos a mobile guest journey for a safe and engaging guest experience, announced that GrandLife Hotels that operates SOHO Grand Hotel and Roxy Hotel in the iconic SOHO and Tribeca neighborhoods in New York City has signed an agreement to offer Zaplox’s mobile guest journey. The agreement includes both properties with a total of 554 rooms. Zaplox’s guest app will be integrated with the hotel’s property management system, Opera PMS from Oracle, and lock systems from ASSA ABLOY. In addition, the Zaplox guest app has been integrated with the Alice hotel operations platform to enable direct communication between staff and guests.

GrandLife Hotels selected Zaplox’s mobile guest journey in order to be able to offer a safer stay with contact-free mobile check-in, checkout, and payment. Guests can skip the lines in the lobby and use their phone to unlock the door with a mobile key.

As a result of the integration with the Alice platform, guests will also be able to use the app to communicate with staff via chat to resolve issues, request room service, make dinner reservations, and book gym appointments. The hotel can also leverage the app to communicate special promotions at a time when guests are more receptive.

The COVID-19 pandemic has changed how hotels and guests look at guest safety, and the need for contact-free guest solutions has increased. Zaplox’s solutions allow hotels to offer a cost-efficient and contact-free digital alternative to the manual check-in/checkout process with plastic key cards.

“Zaplox’s mobile guest journey is ideal for hotels like SOHO Grand and Roxy Hotel because it provides a cost-efficient way for guests to minimize in-person contact but still enjoy their hotel stay,” says Magnus Friberg, CEO at Zaplox. “With our contactless solution, hotels can comply with the industry safety guidelines while providing the high quality services guests want. We are proud to work with GrandLife to offer guests a mobile guest journey.”

After being closed for several months in the spring, SOHO Grand and Roxy Hotels are now open for business again.

About GrandLife Hotels
A pioneer in the industry, GrandLife Hotels was the first company to establish luxury boutique hotels in the swank downtown New York neighborhoods of SoHo and TriBeCa. Formerly Grand Hotels NYC, GrandLife Hotels is the company that operates the ultra chic Soho Grand and Roxy Hotel. GrandLife Hotels is renowned for offering the highest level of personalized service and has continually set industry standards for premier amenities and guest services. GrandLife Hotels has also re-invented the conventional hotel bar concept and New York City’s notion of nightlife by offering a stylish, yet approachable experience in the Church Lounge and Grand Bar & Lounge – two of Manhattan’s key destinations for day or night.

www.grandlife.com

SOHO Grand Hotel – Located in the heart of Manhattan’s most iconic neighborhood, Soho Grand embodies SoHo’s creative energy and rich history and is one of the most sought-after luxury boutique hotels New York City has to offer. The hotel has 353 luxurious rooms and suites and offers room service and concierge services, as well as welcoming guests with a glass of champagne on the weekends. http://www.sohogrand.com

ROXY Hotel – The Roxy Hotel and its surroundings has long been a hub for Manhattan’s artists and performers. The hotel, with 201 rooms, offers comfort and convenience in a boutique environment and is located near 5th Avenue, Chelsea Market and the beautiful Washington Square Park and Battery Park. www.roxyhotelnyc.com

For more information, please contact:

Magnus Friberg, CEO
Email: magnus.friberg@zaplox.com
Phone: +46 706 58 07 60
Alternative: ir@zaplox.com

Certified Adviser
Svensk Kapitalmarknadsgransking AB
E-mail: ca@skmg.se
Phone: +46 11 32 30 732

About Zaplox
Zaplox helps hotels and vacation rentals to create a modern and profitable mobile guest experience. Zaplox is the market innovator of the contact-free mobile guest journey and mobile key services for the global hotel market with a total market potential of approximately 20 million hotel rooms. Zaplox operates in Europe and North America and offers a software platform that help manage the guest’s hotel stay. With Zaplox, the hotels can offer self-service at check-in and checkout, as well as distribute mobile keys for the hotel rooms directly to the guest’s phone. Zaplox solutions include a Software Development Kit (SDK) that allows hotels to add Zaplox functionality to their existing hotel apps and Zaplox mobile app, which is a cost-effective way for hotels to launch their own guest app. In addition, Zaplox offers a self-service kiosk solution that helps deliver a seamless, contact-free guest journey. Zaplox works with all major smartphone platforms, supports leading lock and hotel systems, and can replace or coexist with key cards and physical keys. Zaplox’s systems have been in commercial use since 2011, delivering more than 3.5 million guest nights. Zaplox was founded in 2010 at Ideon Science Park Lund, Sweden, and has offices in Europe and the United States. The Zaplox stock is listed on the Nasdaq First North Growth Market.

www.zaplox.com

 

Mobile guest journey to improve guest safety as New York recovers from the Covid-19 pandemic.

Hotel Hugo, a sophisticated art-industrial landmark hotel with 122 rooms located in the trendy SoHo neighborhood in New York City rolls out a mobile guest app, providing a contact-free mobile guest journey with a focus on guest safety and convenience. Now, guests will be able to use their phone to check-in/checkout, unlock the hotel room door, and communicate with hotel staff.

Hotel Hugo teamed up with Zaplox, which offers hotels and casinos a contact-free mobile guest journey that enables guests to skip the lines and go straight to their hotel room and unlock the door with a digital key. The mobile key eliminates the need to handle plastic key cards and reduces interaction with the front desk and other hotel guests in the lobby. The app has been customized to match the Hotel Hugo brand and is fully integrated with Oracle Opera PMS and the lock system from ASSA ABLOY. In addition, integration with the ALICE Hotel Operations Platform chat functionality enables guests to request other concierge services directly in the app.

“As the business starts to pick up again, guest safety is our top priority,” says Pablo Migoya, general manager at Hugo Hotel. Zaplox ‘s hotel app enables us to offer a contact-free check-in/checkout experience that supports social distancing while allowing our staff can to focus on revenue-generating services”.

“We look forward to helping Hotel Hugo to create a new check-in process that supports the new social distancing rules and makes guests feel safe and comfortable,” says Magnus Friberg, CEO, Zaplox AB. “Our integration with Oracle Opera PMS makes the mobile guest journey accessible to all Opera users.”

About Hotel Hugo
Hotel Hugo, which opened in 2014, is located between SoHo and the Hudson River, which is an exclusive boutique hotel with 122 rooms in Manhattan’s new West SoHo area. Architect Marcello Pozzi’s design gives the hotel an industrial style with maritime-inspired interiors, overlooking the Hudson River, giving the feeling of staying on an Italian yacht. A rooftop bar and nightclub offer two floors of lounge space and panoramic views of New York and the river. www.hotelhugony.com

For more information, please contact:
Magnus Friberg, CEO
Email: magnus.friberg@zaplox.com
Phone: +46 706 58 07 60

About Zaplox
Zaplox helps hotels and vacation home rentals to create a modern and profitable mobile guest experience. Zaplox is a market innovator of the contact-free mobile guest journey and mobile key services for the global hotel market. The company operates in Europe and North America and offers a turnkey platform for managing the guest’s hotel stay, improving the check-in and check-out process, and distributing mobile keys for the hotel rooms directly to guests’ mobile phones. Zaplox solutions allow hotels to add Zaplox functionality to their existing hotel app, or to launch their own app mobile app in a cost-effective way. In addition, Zaplox offers a self-service kiosk solution that helps deliver a frictionless guest journey. Zaplox solutions save time and costs while providing hotels with a direct channel to communicate with the guests and the opportunity to generate additional revenue. Zaplox works with all major smartphone platforms and can support the hotel’s lock and property management system. The systems can replace or coexist with key cards and physical keys. Zaplox systems have been in commercial use since 2011 and have helped deliver more than 3.5 million guest nights. Zaplox was founded in 2010 at IDEON Science Park in Lund, Sweden, and the company has offices in Europe and the United States. The Zaplox stock is listed on the NASDAQ First North Growth Market. www.zaplox.com.

Zaplox AB (publ) (“Zaplox”), which offers hotels and casinos a mobile guest journey and self-service solutions for the convenient and engaging guest experience, announces that it is expanding the company’s partnership with ALICE, provider of a hotel operations platform that manages staff work and guest communications. According to the new agreement, ALICE will use Zaplox for the development and implementation of its new guest app that will be connected to the ALICE platform. The app will be offered to over 2,500 ALICE hotel customers in the U.S. and Europe, and may later also be offered in Latin America. Zaplox has the right to offer upgrades to Zaplox mobile guest journey with mobile check-in and mobile keys to hotels that purchase the ALICE guest app.

The new contract expands the already successful partnership between Zaplox and ALICE, which recently generated a deal with Pacifica Hotel, one of Zaplox’s largest customers with 33 hotels in the U.S. Now, the partnership is expanded to include the development of the new guest app for ALICE customers. ALICE is a fast-growing company with more than 2,500 hotel customers based mostly in the USA and Europe, but also in Latin America. ALICE award-winning hotel operations platform helps hotels manage staff work and guest communications more efficiently with a positive impact on the hotel’s ability to respond to guest requests, such as room service orders and concierge service requests.

Zaplox and ALICE offer to complement market-leading solutions; including ALICE’s renowned hotel platform for the hotel’s day-to-day operation with the management of staff and guest communications, and Zaplox’s mobile guest journey, which allows guests to use their phone for check-in/checkout and payment, and as a mobile key.

The expanded partnership means that Zaplox will design, develop, and deliver a new guest-oriented app that is commissioned by ALICE. Initially, the guest app will include functionality that enables guest communication and provides mobile access to concierge services. Other popular hotel management features from the ALICE platform will be added as needed. Through the app’s chat function, guests will be able to communicate with the hotel staff and receive quick feedback and personalized service.

ALICE is responsible for marketing and sales of the new guest app and Zaplox is in charge of the implementation. Going forward, Zaplox will be able to offer ALICE customers to upgrade to Zaplox’s mobile guest journey with mobile check-in and mobile keys.

“We are very pleased to expand the partnership with ALICE. It opens up new sales opportunities for Zaplox with access to ALICE’s customers in the U.S. and Europe (and later Latin America). By partnering with ALICE that offers a complementing staff-facing hotel platform, we can support our customers more effectively and deliver a better guest experience. The extended partnership significantly improves Zaplox’s market position and gives us access to new potential clients for our mobile guest journey,” says Magnus Friberg, CEO at Zaplox.

About ALICE
ALICE is a hotel operations platform that empowers operational excellence and meaningful guest experiences. By bringing all hotel departments together with a single operations platform for internal communication and task management, ALICE helps hotel staff act as a team to provide consistently excellent service. Since the company was founded in 2013, ALICE has gained significant traction in the industry, working with more than 2,500 hotels and tens of thousands of hotel staff across many of the world’s leading brands, including Marriott International, Hilton Hotels & Resorts, Hyatt Hotels Corporation, Viceroy Hotel Group, Firmdale Hotels, Dream Hotel Group, Fairmont Hotels & Resorts, and The Leading Hotels of the World. The company acquired concierge technology provider GoConcierge in 2017. ALICE is the Forbes Travel Guide Brand Official Staff Technology Platform, an Inc. Best Workplaces of 2019, and winner of Best Place to Work in Hotel Technology, Best Concierge Software, Best Engineering & Facilities Management, Best Guest App and Top Staff Task Management & Collaboration Platform at the 2019 HotelTechAwards.

This information is such information that Zaplox AB is obliged to publish according to the European Union Market Abuse Regulation (MAR). The information was provided for release on February 18, 2020, by the above-listed company facilitator.

For more information, please contact:
Magnus Friberg, CEO
magnus.friberg@zaplox.com or ir@zaplox.com
Tel: +46 706 58 07 60

About Zaplox
Zaplox helps hotels and vacation home rentals to create a modern and profitable mobile guest experience. Zaplox is a market innovator of the mobile guest journey and mobile key services for the global hotel market with a total market potential of approximately 20 million hotel rooms. Zaplox operates in Europe and North America and offers a turnkey platform for managing the guest’s hotel stay. With the help of mobile technology, Zaplox offers added value by improving the check-in and check-out process and distributing mobile keys for the hotel rooms directly to guests’ mobile phones. Zaplox solutions include a software development kit (SDK) that allows hotels to add Zaplox functionality to their existing hotel app, and Zaplox mobile app is a cost-effective way for hotels to launch their own app. In addition, Zaplox offers a self-service kiosk solution that helps deliver a frictionless guest journey. Zaplox solutions save time and costs while providing hotels with a direct channel to communicate with the guests and the opportunity to generate additional revenue. Zaplox works with all major smartphone platforms and can support the hotel’s lock and property management system. The systems can replace or coexist with key cards and physical keys. Zaplox systems have been in commercial use since 2011 and have helped deliver more than 2.5 million guest nights. Zaplox was founded in 2010 at Ideon Science Park in Lund, Sweden, and the company has offices in Europe and the United States. The Zaplox stock is listed on the NASDAQ First North Growth Market. For more information, please visit www.zaplox.com.