SkiStar is the largest tourist operator in the Nordic region with high-profile alpine destinations across Sweden and Norway. The company delivers premium holiday experiences to a discerning and urban group of consumers.
In the winter of 2011/2012 SkiStar installed the Zaplox mobile key system in one of its most luxurious destinations, SkiLodge Village in Sälen. The aim was two-fold: To improve the overall service level and to streamline internal processes. After using the Zaplox system for the duration of their stay all guests were invited to take a survey.92% of respondents wanted to be offered mobile keys the next time they visit a SkiStar facility. The first Sälen mobile key installation has been significantly expanded to more SkiStar destinations during the collaboration.
Read more and download the customer case study: Skistar Case study – 22Mb