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What Can Hoteliers Learn from Other Industries When It Comes to The Mobile Guest Journey

The demand for a seamless, hassle-free mobile customer journey isn’t unique to the hospitality industry — rather, it’s transforming countless industries around the world. Mobile is quickly becoming the experience modern consumers prefer. Utilizing mobile-optimized websites, apps, on-demand services and push-notifications allows brands to create unique communication streams, and better personalize their offerings. So how can hoteliers best empower the mobile guest journey? Let’s look to other industries to find out.

FACT: The Mobile Guest Journey Matters

As the guest journey continues to evolve in terms of touchpoints and expectations, hoteliers are expected to adapt and curate a unique and continuously guest-centric experience. While the defining factors of an ideal guest experience may vary based on whom you ask, there are a few indisputable realizations, one of which is this: Hotels must offer a frictionless guest experience, and much of that experience is rooted in mobile.

A View of Zaplox Mobile Guest Journey

Ready to launch your Mobile Guest Journey? In this video, you´ll get a quick glance of how the Zaplox solutions help your guests to book their stay, find the reservation, check in, open the room with a mobile key,  view in-time promotions and check out and pay their stay - all in their smartphone.

Zaplox Press Releases

Press releases in English

Zaplox receive extended trust by Arp-Hansen Hotel Group

- Installs mobile check in and check out at another four hotels Zaplox AB (publ) (”Zaplox”) – listed on Nasdaq Stockholm First North - has signed an additional agreement with Danish hotel chain Arp-Hansen Hotel Group (”ARP Hansen”)…

Zaplox and Via System enters partnership and delivers a Mobile Guest Journey for Picasso PMS

Zaplox AB and Via Systems are happy to announce that they have entered into a partner cooperation. The partnership means that Zaplox solution is integrated with Picasso PMS and that Via System will market and sell Zaplox solution to its customers…

Zaplox Reinforces and Expands Management Team with Newly Appointed Chief Technical Officer and Chief Marketing Officer

Zaplox AB (publ) (“Zaplox”), a market innovator of mobile key services for the global hotel industry, has strengthened its management team with the appointment of two C-level executives to newly created positions. Hotel technology industry veteran Eric Michélsen has been tapped as chief technical officer (CTO) and Pernilla Brodd has been named chief marketing officer (CMO), with both officially joining the company as of December 2017. 

Zaplox Pressmeddelande

Pressmeddelanden på Svenska

Offentliggörande av prospekt avseende Zaplox företrädesemission

Styrelsen i Zaplox AB (publ) (”Zaplox” eller ”Bolaget”) har upprättat ett prospekt avseende den företrädesemission som offentliggjordes den 17 oktober 2018.

Kommuniké från extra stämma i Zaplox AB (publ)

Idag, den 9 november 2018, hölls extrastämma i Zaplox AB (publ). Nedan följer en sammanfattning av de beslut som fattades. Samtliga beslut fattades med erforderlig majoritet.

Zaplox levererar mobil gästresa i samarbete med Hotels.com till Tuscany Suites & Casino i Las Vegas

Zaplox AB (”Zaplox”) levererar sin mobila gästresa inom ramen för samarbetet med Hotels.com till Tuscany Suites & Casino i Las Vegas, USA. Zaplox globala samarbete med Hotels.com öppnar upp möjligheten för hotell anslutna till Hotels.coms app att erbjuda en mobil gästresa med mobila nycklar och mobil in- och utcheckning till sina gäster direkt i deras smartphone. Tuscany Suites & Casino är Zaplox första pilothotell i USA tillsammans med Hotels.com.