Zaplox Unlocked
Read the latest blog posts from Zaplox.
The Rise of Guest Self-Service Technology in the Hospitality Industry
Often, hospitality technology aims to provide guests with enhanced luxury – but in some cases, that luxury is merely the art of being able to do it ourselves (with the simple click, tap or swipe of a button). This has long since been made apparent within airports, with self-service technology hailed as one of the most significant advances in airport customer service over the past five years.
Mobil incheckning och mobila nycklar på Hotel Lundia förenklar för både gäster och personal
I samband med Hotel Lundias 50-årsjubileum lanserade det familjeägda hotellet i centrala Lund en mobilapp. Appen ger gästerna möjlighet att boka, betala, checka in, checka ut och öppna hotellrummet med sin mobiltelefon. Systemet är i full drift och allt fler gäster väljer att använda hotellets app som kan laddas ner från Google Play eller Apple Store.
Why Leading Hotels Are Investing in Mobile Guest Journey Technology
The demand for a seamless, hassle-free mobile customer journey isn’t unique to the hospitality industry — rather, it’s transforming countless industries around the world. Mobile is quickly becoming the experience modern consumers prefer. Utilizing mobile-optimized websites, apps, on-demand services and push-notifications allows brands to create unique communication streams, and better personalize their offerings. So how can hoteliers best empower the mobile guest journey? Let’s look to other industries to find out.
Perfecting the Mobile Guest Experience in 5 Steps
The demand for a seamless, hassle-free mobile customer journey isn’t unique to the hospitality industry — rather, it’s transforming countless industries around the world. Mobile is quickly becoming the experience modern consumers prefer. Utilizing mobile-optimized websites, apps, on-demand services and push-notifications allows brands to create unique communication streams, and better personalize their offerings. So how can hoteliers best empower the mobile guest journey? Let’s look to other industries to find out.
Could Mobile Guest Journey be the Key to Your Hotel’s Success?
The demand for a seamless, hassle-free mobile customer journey isn’t unique to the hospitality industry — rather, it’s transforming countless industries around the world. Mobile is quickly becoming the experience modern consumers prefer. Utilizing mobile-optimized websites, apps, on-demand services and push-notifications allows brands to create unique communication streams, and better personalize their offerings. So how can hoteliers best empower the mobile guest journey? Let’s look to other industries to find out.
Welcome to ‘The Age of the Guest’
The demand for a seamless, hassle-free mobile customer journey isn’t unique to the hospitality industry — rather, it’s transforming countless industries around the world. Mobile is quickly becoming the experience modern consumers prefer. Utilizing mobile-optimized websites, apps, on-demand services and push-notifications allows brands to create unique communication streams, and better personalize their offerings. So how can hoteliers best empower the mobile guest journey? Let’s look to other industries to find out.
Why Guests Love the Convenience of Self-Service Technology
The demand for a seamless, hassle-free mobile customer journey isn’t unique to the hospitality industry — rather, it’s transforming countless industries around the world. Mobile is quickly becoming the experience modern consumers prefer. Utilizing mobile-optimized websites, apps, on-demand services and push-notifications allows brands to create unique communication streams, and better personalize their offerings. So how can hoteliers best empower the mobile guest journey? Let’s look to other industries to find out.
The Mobile Guest Journey is taking the hotel industry by storm
The modern guest has high expectations for your hotel — expectations that, if not met, will likely lead them to a competitor who has evolved their offering to meet those demands. Perhaps the most integral aspect of the guest journey currently taking the hotel industry by storm is the mobile guest journey.
Skipping the Front Desk
Zaplox offers 10 stats that prove the mobile guest journey unlocks guest satisfaction under the headline "Skipping the front desk".
Hoteliers - Make the Most of Your 2019 Tech Budget
Autumn isn’t the only season that is taking shape right now — for hoteliers, budget planning season is fast approaching. Budget management is always top of mind for hoteliers, but no time more than now, as CFO’s and Controllers work to predict expenses and allocate spend for the upcoming year. The question on everyone’s mind becomes — where will 2019 investments go?
