Contactless check-in and mobile keys help boost guest safety with a continued focus on top-notch personal service

The Jefferson Hotel, a 5-star luxury hotel with 186 rooms in central Richmond, Virginia, USA, has teamed up with Zaplox to offer a mobile app for contactless check-in and checkout, and mobile keys replace plastic key cards when the hotel reopens in July.

Guests staying at the Jefferson can skip the lines at the front desk and instead use their phone to check-in and unlock the door by holding up the phone to the electronic door lock. In addition, the app is an effective way to deliver promotions and information about hotel amenities and things to do in the area. The app’s chat feature allows guests to communicate with the hotel staff to make dinner and spa reservations, request room service, and get general information.

The Zaplox mobile guest app has been fully integrated with the Oracle Opera PMS and dormakaba lock system.

“We are very pleased that the Jefferson Hotel has chosen Zaplox’s mobile guest journey to create a safer and more convenient guest experience,” says Magnus Friberg, CEO at Zaplox AB. “A growing number of hotels in the luxury category are choosing mobile solutions to offer a contact-free stay with 24-hour service while allowing the hotel to operate with less staff and at a lower cost.”

The Jefferson Hotel
The Jefferson Hotel was built in 1895 and is located in the heart of downtown Richmond, Virginia in the USA. The hotel is part of Historic Hotels of America and Preferred Hotels & Resorts Legend Collection. Guests at The Jefferson can enjoy complimentary transportation in the city center, access to a fitness center, and an indoor pool. Jefferson is also home to the renowned Lemaire Restaurant, TJ’s Restaurant, and famous “Afternoon Tea” at The Jefferson and Richmond’s most famous Sunday Champagne Brunch.

More information: www.jeffersonhotel.com