Zaplox Mobile Key App enables hotels to offer guests the option of a mobile room key instead of a plastic key card in order to create a safer, contact-free guest experience.
Mobile Key Issued from Zaplox Portal
Guests can download the app prior to arrival either by following the link in the confirmation email or “manually” find the app on App Store or Google Play. Once the check-in with payment and ID check are completed at the front desk, the mobile key is issued from the Zaplox portal.
Compatible with BLE Locks
Guests use their phone to unlock the hotel room door by activating the mobile key in the app and holding the phone against the door’s Bluetooth Low Energy (BLE) lock. The guest is also able to share the key with other guests staying in the same room.
Access to Promotions and Chat with Staff
Guests can also access hotel information and special promotions – directly via the app. In addition, they can communicate with the hotel staff via chat and request concierge services or room service.
No PMS Integration
Since the Mobile Key app does not require integration with the hotel’s PMS system it can be up and running in no time. The Mobile Key app can later be upgraded to Zaplox Premium with integration to the PMS for a complete mobile guest journey with mobile check-in-checkout, payment, and more.